Customize the #1 AI Agent for customer service

Why build an AI Agent from scratch when you can configure Fin, the best-performing and most powerful AI Agent, to handle complex queries and follow policies like a true member of your team.
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Works with every helpdesk#1 in performance benchmarksSecure, enterprise-grade tech

Key Features

Built for enterprise scale and performance

Every layer of Fin’s patented AI architecture is optimized for accuracy, speed, and reliability, so it can resolve more queries and deliver a higher quality customer experience than any custom-built chatbot.

Scale support, empower teams
01With 99.97% uptime and built-in scalability, Fin handles volume spikes so your team can stay focused on high-value work.
Deliver support across channels
02Train Fin on your knowledge, data, and tone of voice. It supports customers 24/7 on email, chat, voice, and more.
The most trustworthy AI Agent
03Developed by world-class AI and CS teams, Fin evolves quickly and meets the highest standards of security and reliability.

Unmatched Capabilities

Train Fin like a human agent

Unlike an agent builder with a lengthy implementation process, Fin can be quickly trained, tested, and launched through a no-code user experience anyone can manage.

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Analyze

Unrivalled Performance

Fin outperforms every competitor.

With an average resolution rate of 65%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.

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Fin wins every head-to-head test on resolution rate

Resolution rate based on independent testing conducted by Fin customers.

Fin’s average resolution rate increases 1% every month

Customer Testimonials

Trusted by thousands
of customer service leaders

AI Customer

Anthropic logo

If you’re still debating whether to build your own AI solution or buy one, my advice would be to buy - and specifically buy Fin.

Emily Lampert, Head of Product Support at Anthropic

Fintech Customer

Aspire logo

After introducing Fin, we saw a huge jump in both resolution rate and customer satisfaction. Our resolution rate went up from around 15% with the HubSpot bot to 40% with Fin, and Fin CSAT now sits above 80%.

Shashwat Agrawal, Strategy & Operations at Aspire

Integrations

Fin works with
any helpdesk.

Fin integrates with any helpdesk like Intercom, Zendesk, Salesforce, and more - no migration required.

Seamless integration

Fin works with any helpdesk

Set up Fin with your existing helpdesk or as part of the Intercom Customer Service Suite—with support for additional platforms and custom channels.

Key features
  • Set up in under an hour.
  • Integrates into your current support channels—tickets, email, live chat, and more.
  • Follows your existing assignment rules, automations, and reporting.
  • Escalates to agents in your preferred inbox.

Pricing

Simple, outcome-
based pricing

#1 AGENT ON G2

FIN MILLION DOLLAR GUARANTEE

$0.99

per resolution

Minimum commitments apply

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