Launching an AI Agent

This workbook is your step‑by‑step guide to building a clear business case for AI support, then evaluating and deploying an AI Agent. By the end, you’ll have a working AI Agent pilot, defined success metrics, and a repeatable loop for improvement.

Build a business caseEvaluate the AI AgentDeploy the AI Agent

Launch your AI Agent

Download your copy of the Blueprint Workbook

The Blueprint Workbook is a printable guide to help you ask – and answer – the questions you’ll need to think about to deploy your AI Agent. In Part 2, you’ll learn how to scale your AI Agent for maximum impact.

Blueprint Workbook Part 1: Launching an AI Agent image

Seamless integration

Fin works with any helpdesk

Set up Fin with your existing helpdesk or as part of the Intercom Customer Service Suite—with support for additional platforms and custom channels.

Key features

Set up in under an hour.
Integrates into your current support channels—tickets, email, live chat, and more.
Follows your existing assignment rules, automations, and reporting.
Escalates to agents in your preferred inbox.