Outgrown chatbots? It’s time for Fin, the #1 AI Agent
Forget everything you knew about chatbots—meet Fin AI Agent. Connect with your customers wherever they are, whenever they contact you, with an AI Agent capable of handling the most complex customer queries.
- Works with your helpdesk
- #1 in performance benchmarks
- Fin Million Dollar Guarantee
See Fin in action—right here.
Choose an industry and explore a live version of Fin, then get started by contacting sales or starting a free trial.
Hi, I’m Fin. Ready to see what an AI agent can do?
Select a demo industry and watch Fin handle real customer questions in seconds.
Fin • Just now
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Fin outperforms
rule-based chatbots.
Traditional chatbots are limited, rigid, and frustrating. Fin AI Agent is flexible, intelligent, and built to handle real conversations—delivering better support and better outcomes, instantly.
| Feature | Fin AI Agent |
|---|---|
| How It Works | Understands natural language. Pulls answers from trusted sources to resolve complex questions, instantly. |
| Setup & Training | No-code setup. Connect content and go live in minutes. |
| Answer Accuracy | Pulls accurate answers from help content—no matter how complex the query. |
| Customization & Personalization | Customizable tone and behavior to match your brand and customer expectations. |
| Scalability | Resolves 76% of conversations on average and improves over time. |
| Channels Supported | Works across live chat, email, phone, SMS, and social. |
| Human Handoff | Seamless handoff to human agents with full context. |
| Maintenance | Low—Fin improves itself using support data and feedback. |
| Customer Experience | Answers instantly, clearly, and accurately—across every channel, 24/7. |
Fin outperforms every
chatbot—and every AI Agent too.
With an average resolution rate of 76%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.
Fin’s industry-leading resolution rate improves continuously
Resolution rate based on conversations where Fin had the opportunity to answer.
Fin wins every head-to-head test on resolution rate
Resolution rate based on independent testing conducted by Fin customers.
Modern support
leaders are leaving
chatbots in the past.
I've experienced the last decade of terrible chatbots and I didn't want our users to have a poor experience. But now I know that Fin is completely different. It allows our users to solve problems anytime.”
We've seen chatbots in the past that require a lot of training to answer questions. That was never really an issue with Fin AI Agent. You turn it on, point it to a knowledge base, and just let it go.”
Fin fits seamlessly into your existing stack.
Fin connects to the systems and channels you already use. It works through MCP or API Data Connectors for your business tools, integrations with Intercom or your existing helpdesk, and native support for every channel from chat and email to voice.
- Connect Fin to your business tools with Data Connectors to solve complex customer queries.
- Fin seamlessly integrates with your existing helpdesk. No need to replace the systems your team spent years building.
- Fin works across every channel, including Voice, Email, Messenger, and Social Messaging.
You only pay when Fin resolves a query
- Leader on G2
- Fin Million Dollar Guarantee